Privacy Policy

1. Who We Are

M/s Prince Glow Industry ("Prince Glow Lights", "we", "us") is an individual proprietorship registered in India with GSTIN 07CZCPD1944D1ZU, operating from N-518, First Floor, Raghubir Nagar, Near N-Block 912 Bus Stand, New Delhi – 110027. We manufacture and supply event lighting and electrical products on both wholesale and retail terms.

2. Information We Collect

• Inquiry form: name, firm/shop name, phone number, city/state, GSTIN (optional), and product requirements you submit.
• WhatsApp & phone: contact details you provide when you call or message us directly.
• Usage data: standard server logs (IP address, browser type, pages visited) collected automatically.

We do not collect payment card data. All transactions are handled offline or via trusted payment gateways.

3. How We Use Your Information

• To respond to trade inquiries and send you a quotation.
• To prepare GST invoices and e-way bills for your orders.
• To contact you about order status, dispatch, and support.
• To improve our website and catalogue.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

Inquiry and order data is retained for a minimum of 8 years as required under the GST Act, 2017. You may request deletion of non-statutory data by emailing us.

5. Cookies

Our website uses only essential cookies required for basic functionality. We do not use advertising or tracking cookies.

6. Your Rights

Under applicable Indian law you may request access to, correction of, or deletion of personal data we hold about you. Contact us at princekingjaiswal06@gmail.com or message us on WhatsApp at +91 88822 42820.

7. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance.